Net-Defence Support

Support is all about having the right solutions at the right time. That’s why Net-Defence Support is critical to your network operations and technical staff. Net-Defence maintenance packages bring you the following privileges:

>_What’s on offer?

• Technical support Unlimited technical expertise with our top package
• Upgrades Valuable software and firmware upgrades for your units during the year
• Hotfixes Updates and patches designed for optimising performance and security
• Repair Unlimited, no-charge repair services including labour, parts and shipping on warranty related issues
• Loan Unit A loaner or replacement unit/equipment available the next day for ZERO downtime during repair
• Accessories Replacement of any defective or faulty accessory or peripheral that was included in the box with the main unit at the time of delivery.
  
  For example:
  • Battery packs
  • Cables
  • Adapters
  • Power supplies
  • Storage disks
    
    
    
• Training Unlimited access to our Knowledge Base and discounts on training (some restrictions apply)
• Licence Management Net-Defence undertake renewals and hunt for the lowest cost-per-seat licences to keep you protected
• Discounts Net-Defence Customer-only discounts on rental, used equipment, promotions, enhancements and the cost of renewal.

>_Net-Defence Support packages

ensure a higher return on your investment by lowering your total cost of owner¬ship. You’ll minimize your downtime with total coverage of, excellent on-site and remote technical support, training and calibration on applicable products. In addition, you’ll receive compli¬mentary software and firmware upgrades – now and for the life of your membership.


Call us now to find out which package suits your budget and needs. 0800 980 4745.